Positions Vacant
Dispenser / Optical Assistant / Optometric Technician
Join the Team at Custom Eyecare – Newcastle NSW
Are you looking for a rewarding role in a friendly, supportive and genuinely patient-focused environment?
At Custom Eyecare, we’re searching for someone fabulous to join our passionate team at our Darby Street practice in Cooks Hill, Newcastle. Whether you already have experience in the optical industry or are eager to learn, we’d love to hear from you.
For the right applicant, this role can be either full-time or part-time.
Custom Eyecare is a proudly independent, family-owned optometry practice that has been caring for the Newcastle and Hunter community for over 25 years. We are known for delivering exceptional, comprehensive and personalised eye care, with a strong emphasis on long-term patient relationships and quality service.
About the Role
This is a diverse and hands-on role within a full-scope optometry practice, offering exposure to a broad and varied clinical caseload.
Your day may include:
- Assisting optometrists with patient consultations
- Taking patient histories and discussing symptoms
- Performing clinical testing including:
- OCT scans
- Retinal photography
- Corneal topography
- Visual fields
- Tonometry and more
- Assisting with contact lenses including:
- Soft lenses
- Rigid lenses
- Hybrid lenses
- Scleral lenses
- Helping patients select frames and lenses suited to their lifestyle and needs
- Dispensing, fitting and adjusting spectacles
- Supporting patient flow and ensuring an outstanding patient experience from start to finish
No two days are the same, and training will be provided for the right person.
What We’re Looking For
We’re seeking someone who is:
- Friendly, warm and genuinely enjoys helping people
- Positive, motivated and eager to learn
- Confident communicating with both adults and children
- Organised and able to multitask in a busy clinical environment
- Passionate about providing exceptional customer service
- Interested in optics, healthcare and technology
Optical industry experience is highly regarded, but not essential.
Why Join Custom Eyecare?
- Supportive, close-knit and family-oriented team
- Full-scope optometry with interesting and varied clinical work
- Strong focus on quality patient care and long-term relationships
- Opportunity to learn specialised clinical and optical skills
- Monday to Friday roster with some Saturdays (8:45am–1:00pm)
- Beautiful Darby Street location in the heart of Newcastle
Location
Custom Eyecare
158 Darby Street
Cooks Hill NSW
Learn more about us at:
Custom Eyecare
Apply
Please send your application and resume to: heidi@customeyecare.com.au
We’d love to hear from you.
Positions Vacant at Custom Eyecare Newcastle
Interested in joining the Custom Eyecare team in Darby St Newcastle? We are always on the hunt for someone fabulous to work with us full time, or part time if you prefer.
We would love to hear from you if you have industry experience, or are an Optical Dispenser, or an optical assistant who has the desire to complete a Certificate IV in Optical Dispensing (a nationally and internationally recognised qualification).
Custom Eyecare is an independent optometry practice that has been serving the local Newcastle community for over 20 years. We take pride in providing exceptional and unique patient care.
The role will involve: assisting the Optometrists, asking history and symptom questions as patients arrive for their consultations, taking topography maps/retinal photos/OCT scans, having fun with soft/rigid/scleral/hybrid contact lenses, helping patients choose the right spectacle frame for them right through to delivering the perfect glasses.
We are happy to provide further training. If this new role sounds like something you are seeking and would like to find out more, stalk our website, then send us an email.
We look forward to hearing from you!
Further Reading
For more information on optometry as a career: http://www.optometry.unsw.edu.au/
For more information on optical dispensing as a career: http://www.oten.edu.au/ and search courses for ‘optical dispensing’






